Generally, depending on the form and design, a hearing aid can last three to seven years. This does not mean that you will not face any problems with your hearing aid before that time. Occasionally, a hearing aid can fail or have minor performance problems for several reasons, such as exposure to excess ear wax, moisture, or heat. Many issues can be quickly resolved in the office, but on occasion, the devices may need to be sent back to the manufacturer for repair. Most new hearing aids have a one to three year warranty on them, which means repairs are typically covered by the manufacturer. For repairs outside of the warranty period, there are typically charges. 

If you are a current patient and have hearing aids that were not fit in our office, we are happy to repair your hearing aids. We service all major manufacturers of hearing aids. Hearing aids come with a warranty when purchased new that will cover an out of office repair by the manufacturer.

At Hear For Life Audiology, we can repair the following brands in our Port Ludlow and Bainbridge Island offices:

• Phonak
• Resound
• Widex
• Starkey
• Unitron
• Signia
• Siemens
  

Unfortunately, since the following hearing aids are locked, we cannot repair the following brands:

• Miracle-Ear
• Beltone
• AGX
• Costco/Kirkland
  

Troubleshooting tips your hearing aid

• If your hearing aid has no sound, make sure the battery compartment has a working battery and is placed correctly. Replacing it with a new battery can restore your hearing aid if there is evidence of corrosion on the old battery or in the battery compartment.
• If your hearing aid is too quiet, there might be a blockage in the tubing of your hearing aid. This can be caused by moisture or earwax. Cleaning your hearing aid and/or tubing could potentially fix this issue. 
• If you hear feedback or whistling, ensure that the hearing aids are placed correctly by taking them out and re-inserting them. Feedback can also occur with wax buildup in the ear, so it may be time to come in for an otoscopic evaluation (visual inspection of the ear). 
  

If you have tried the solutions above without success, please reach out to us to schedule an appointment. Our Audiologist can often get the hearing aids working during the initial appointment. If he cannot, we will send them away to the manufacturer for repair. 

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